Frequently Asked Questions

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Manufacturers' warranty varies from manufacturer to manufacturer and is stated in our quotation.
Midmed is Certified  ISO 9001ISO 14001ISO 45001.
Yes, Midmed is an NDIS Partner.
Midmed accepts bank transfers, EFTPOS, cash and check as payment methods. Please get in touch with one of our sales team members for more information. Contact Us
The Midmed office is open Monday to Friday from 8.00am to 4.30pm.
If you have a faulty or damaged product please get in touch with our customer support team. Visit our Customer Support and fill in the form provided or email us directly at [email protected] or call us at 1300 MID MED (1300 643 633) toll-free number.
If you are wanting to make a change to a quote, or have not received a response to a quote request, please call us on 1300 643 633 or send an email to [email protected].
Send us an email to [email protected] and one of our team members will be in touch shortly to assist.
Yes. Our warehouse is open Monday - Friday from 8.00am to 4.30pm for order pick-ups. Out-of-hours collections are available with prior arrangements.
It will depend on the item, please send through the quote request and a member of our team will let you know.
Delivery times will depend on the item/s, size, quantity and location.
We ship our products all across Australia as well as overseas.
Our customer service team are here to assist and will respond within 24 hours of receiving the enquiry. If it is urgent, best to give us a call on our 1300 MID MED phone number.
No. Midmed provides goods to private customers and other organisations not registered as a business, as well as registered businesses.
Midmed don't publish product prices on our website. Please contact us to discuss your pricing requirements as pricing will vary depending on volume and period of usage.
Select items to add to cart, checkout and await a response from our customer service team. If your requirement is urgent, please call us on 1300 MID MED.
No, you do not need to register online in order to create a quote request.  

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